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Frequently Asked Questions
Explore our FAQs for quick answers on bookings, policies, and more. Simplifying your experience with clear information and helpful insights.
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General
Booking is easy! Simply visit our website, select your preferred car, choose dates, and complete the reservation process.
We offer a diverse fleet, from compact cars to SUVs and luxury models, catering to various preferences and needs.
No hidden fees. Our pricing is transparent, ensuring you know exactly what you’re paying for upfront.
Yes, you can modify or cancel your reservation for free within the specified timeframe. Check our policies for details.
The minimum age is typically 21 years, but it may vary based on the car category. Refer to our terms for details.
Basic insurance coverage is included. However, for comprehensive coverage, a fee of Rs 599 is applicable.
Contact our customer support, and we’ll assist you in extending your rental period based on availability.
Your rental price is influenced by factors like the chosen vehicle, rental duration, additional services, and seasonal demand.
Most rentals come with unlimited mileage, providing you with the freedom to explore without worrying about extra charges.
You’ll need a valid driver’s license, Aadhar Card, a credit card, and sometimes additional identification. Refer to our policies for specifics.
Our customer support team is available 24/7. Reach out via phone, email, or live chat for assistance with any queries.
Yes, we offer one-way rentals. Additional charges may apply. Contact us for specific details and arrangements.
We operate on a “Full to Full” fuel policy. Return the car with the same fuel level as when rented.
Some high-performance or luxury models may have age restrictions. Review specific car details during the booking process for information.
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- 4 B , District Centre Mayur Vihar
- customer@ozodrive.com
- +91-7011316248
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